ISA World Congress of Sociology



The XX ISA World Congress sessions and events will take place in both the Melbourne Convention and Exhibition Centre (MCEC) and the Conference Center at Crown Hotel.
The main entrance into MCEC is via 1 Convention Centre Place. There are also entrances on Orrs Walk.
The main entrance to the Crown Conference Centre is via the Crown Promenade hotel on Whiteman Street. A second, more distant entrance is to enter from the casino across the street from MCEC, go one flight up, and follow the signs for “Crown Conference Centre”).

Information Booths

Delegates can visit the information booths located in the MCEC, Foyer ground floor.

Tourist Information

Drop by the Melbourne Visitor Desk in the MCEC. Foyer ground floor, and get local advice on things to do and see during your stay in Melbourne.

Lost and Found

If you find something or lose something, please see the staff at the registration desk at MCEC, Foyer ground floor.


Assistance will be available throughout both venues from our helpful volunteers who will be wearing white XX ISA World Congress T-shirts.

Internet Access

Free Wi-Fi is available at the MCEC and the Crown Hotel in all public areas.

Business Centre

Copying and printing services as well as items for purchase will be available from the Business Centres.
Hours: Mondays to Fridays 9:00 – 17:00

Medical Services

This service will be available to delegates in the MCEC and The Crown for urgent medical issues requiring first aid-immediate assistance. International delegates are responsible for arranging their own medical insurance, for any additional medical needs. Please speak to a staff member at the registration/information desk located at both MCEC and The Crown for assistance with medical issues requiring first-aid.

Special purpose rooms

The special purpose rooms are Located in the MCEC.
Opening hours 8:00-21:00 except for the childcare room where it will be open based on the hours booked by the parents.

Childcare Room Clarendon Room A, lower ground floor (pre-booked only)
Family Room Clarendon Room B, lower ground floor
Faith Room (large MCEC prayer room, ground floor
First Nations Room Clarendon Room G (ground floor)
Press and Media Room MCEC press room, ground floor
Work Room Clarendon Room C (level 1)
Quiet Room Clarendon Room F (level 1)
Luggage storage MCEC Cloak room, ground floor


Information has been compiled for those with accessibility concerns. Please speak to a staff member at the registration desk for assistance.
Find here relevant information on accessibility:

City accessibility guide
Melbourne Convention and Exhibition Centre accessibility
Crown complex accessibility